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Delivery Information

Where do you ship to?

Mainland UK & N. Ireland, Austria, Belgium, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong, Iceland, India, Indonesia, Italy, Malaysia, Malta, Netherlands, Norway, Poland, Portugal, Russia, Singapore, Slovenia, Spain, Sweden and the United States.

How much does delivery cost for the subscription boxes?

For you lucky subscribers the shipping costs are FREE! (For Mainland UK only).

It's £7.50 for European shipping (Currently: Austria, Belgium, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Iceland, Italy, Malta, Netherlands, Norway, Poland, Portugal, Russia, Slovenia, Spain, Sweden).

USA and Canada are £12.

Qualifying Asian Countries are £12 (Currently: Hong Kong, India, Indonesia, Malaysia, Singapore)

How much does delivery cost for individual sheet masks/bundles or one time purchase of a box?

Mainland UK: £3.50 for orders under £30.00. Free on orders above £30.00. For some N. Ireland and Scotland locations, prices may vary on postcode - extra charges may apply.

Qualifying European Countries are £7.50 for all orders.

USA and Canada are £12 for all orders.

Qualifying Asian Countries are £12 for all orders.

When do you ship?

At Mask Time the boxes (either if you have subscribed or are buying a one-off) are shipped out on the 2nd day of every month. With regards to masks sold separately on our websites they will be shipped within 24 hours of receiving payment excluding weekends. Customers ordering within the UK should expect their boxes delivered within 1-3 business days. International deliveries should expect 5-9 working days.